Breathable Reflective Harness Leash Set with Adjustable Vest

496+ reviews

Breathable Reflective Harness Leash Set with Adjustable Vest

Name: Breathable Reflective Harness Leash Set with Adjustable Vest
Brand: eprolo
SKU: C720570B2A2C47969B7998522B37EC45
Price: 14.36 USD
Availability: InStock

$14.36 USD

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Product Features

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7-14 Days Fast Delivery
High Quality Products
14-Day Returns

Ship Fast Worldwide

Frequently
Asked Questions

How can I view my Order and what are the shipping times?

To check the status of your order, Sign In to your Account, go to Orders. Here’s what you will see.

Preparing for Shipment: This means we’re currently processing and packing the goodies for your pet. You’ll receive an email to let you know we received your order. When your order ships, we’ll send another email with tracking information.

Shipped: Your order has left our warehouse. Within 24 to 48 hours, you will also see a link to track your package. After the order is sent, the tracking number will be uploaded to the store order and marked as fulfilled.

Delivered: Your order has arrived! Orders are delivered 7 days a week before 10 p.m.

Shipping Times: The shipping time depends on the shipping method you select and the destination. The shipping method is determined according to the destination country of the order and the weight/size of the package. Please note that some products are not yet supported for shipping to certain countries.

What is Catnipster's refund policy?

Catnipster is committed to providing exceptional service to all our customers. This refund policy is designed to support any issues related to orders, products, and packaging. Catnipster will process refunds within 48-72 hours.
How to Request a Refund:

Initiate Contact: Email us at hello@catnipster.com or use the 'Contact Us' page on our website. State Your Reason: Clearly specify the reason for requesting a refund.
Provide Evidence: Submit photos or videos demonstrating the damage to the product as part of your claim. Refund Process: Refunds will be issued to the original payment method, whether it be PayPal or a credit card. Alternatively, refunds can be credited to your account balance. Choosing a refund to your account balance may expedite the process, allowing you to use the funds for future purchases or withdraw them at your convenience.

In what cases will Catnipster issue refunds?

Refundable Cases

Damaged Products
Missing Products or Components
Out of Stock: Full refund if the product is unavailable.
Shipping Issues: Full refund if the product cannot be shipped.
Delayed Orders:
- More than 31 days under normal circumstances.
- Over 41 days during peak seasons (e.g., Black Friday, Christmas).
- Adjusted timelines in unforeseen events (epidemics, etc.).
- Specific conditions apply based on destination countries.

Cancellation: Full refund for cancellations before shipping, except for customized or branding project orders after 48 hours of payment.
Missing Packages: Full refund for deliveries lost in transit.
Warranty: 30-day warranty from receipt of product for refunds.

Non-refundable Cases:

Delivered Orders: No refund or replacement if marked 'delivered'.
Unclaimed Packages: Destroyed by the carrier after 48 hours.
Tracking Issues: No refund for incorrect address, refused packages, customs issues, etc.

Dispute and Return Guidelines:

Dispute Deadline: Disputes must be raised within 31 days of product receipt.
Denied Disputes: No refunds for force majeure events or subjective reasons like product dislike.
Returns: Within 11 days in good condition at your expense to Catnipster's Warehouse. Provide tracking number upon return.

For any further queries, please reach out to us at catnipster.store@gmail.com. Catnipster strives to ensure the best service for all our customers.

What should I do in case of missing packages?

In case of a missing package, Catnipster offers a full refund. No refund will be offered for products that show they have been delivered to the provided address.

Does Catnipster offer refunds beyond a certain timeframe?

Yes, refunds for order delays will be issued if the delay is more than 31 days under normal circumstances, more than 41 days during peak seasons, and other timelines adjusted for unforeseen events. Specific conditions also apply based on destination countries.

In which cases will Catnipster not issue refunds?

Refunds are not issued for delivered orders, unclaimed packages destroyed after 48 hours, tracking issues related to customer error, disputes denied for expired tracking information, certain shipping options, orders to specific countries, and for subjective reasons like product dislike.

What happens if my package gets lost?

If a package gets lost, Catnipster offers a full refund.

How do I cancel or change my order?

To cancel an order, do so prior to shipping fulfillment which usually takes 6-8 hours. To change order, simply fill out a new order after cancelling and check out shopping cart.

Which shipping carrier is my purchase coming through?

ePacket:

ePacket can deliver to the U.S, Canada, Australia, Finland, Ireland, Norway, Sweden, Belgium, Denmark, Netherlands, Greece, New Zealand.
Netherlands Post and Singapore Post support worldwide delivery.

UK Express:

All packages ship to the UK will use UK Express by default, Not ePacket.

US Express:

US Express can only deliver to the U.S (Military base not included). Carrier: USPS. You can choose this fast shipping method when fulfill an order.

CA Express:

CA Express will take 10-20 days delivery time, Canada only. Carrier: Canada Post.

AU Express:

AU Express will take 7-12 days delivery time, Australia only. Carrier: Australia Post.

What are the shipping times?

US Express: Average delivery time is 8 - 15 days.
AU Express: Average delivery time is 7 - 12 days.
CA Express: Average delivery time is 10 - 20 days.
UK Express: Average delivery time is 6 - 10 days.
ePacket: Average delivery time is 15 - 25 days.
Postal Delivery: Average delivery time is 15 - 30 days.

Which shipping carrier is my purchase coming through?

ePacket:

ePacket can deliver to the U.S, Canada, Australia, Finland, Ireland, Norway, Sweden, Belgium, Denmark, Netherlands, Greece, New Zealand.
Netherlands Post and Singapore Post support worldwide delivery.

UK Express:

All packages ship to the UK will use UK Express by default, Not ePacket.

US Express:

US Express can only deliver to the U.S (Military base not included). Carrier: USPS. You can choose this fast shipping method when fulfill an order.

CA Express:

CA Express will take 10-20 days delivery time, Canada only. Carrier: Canada Post.

AU Express:

AU Express will take 7-12 days delivery time, Australia only. Carrier: Australia Post.

Where Can I Check My Tracking Number?

All packages are shipped with a valid tracking number after the package ships out from our warehouse. The tracking number will automatically updated to your Shopify Order Status Page. You are also sent an email when your order has been processed and is out for delivery.

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High Quality & Aesthetic

Catnipster is dedicated towards high quality products you and your pet will love.

Cat-Puppy-Dogs-Sofa-Bed-Sleeping-Bag-Kennel-for-Larger-Dogs-massage-Bed-Small-House-Cushion

Comfortable & Health-Promoting

Catnipster products are an essential foundation for your pet's lives, providing the basis for better behavior and health.

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Functionality

Catnipster provides products that function as intended to give you the best experience for your cat.

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Breathable Reflective Harness Leash Set with Adjustable Vest

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