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PETKIT Pura Max & Pura Max 2 Accessories: N50 2.0 Odor Eliminator, Waste Bags & Purifying Liquid Refills

$32.60 USD
PETODOR ELIMINATOR N50 2.0 Integrated Design, Zero Contact Solution   ≥98% of Efficient Odor Removal The odor eliminator N50 2.0 effectively removes odor and prevents unpleasant smells from escaping the waste bin. Safe and Gentle for Pets Using a non-toxic and natural formula, N50 2.0 is safe for you and your pets. User-friendly Case Design Friendly to sensitive skin, the plastic case prevents direct contact with the product. The easy replacement enhances the user experience. Long-lasting Effect Each odor eliminator lasts up to one month in a fresh mint fragrance, and a pack of three provides three months of continuous odor control. To maintain an odor-free waste bin, replace the eliminator regularly. Compatible Litter Boxes Quick Installation Install in PURAMAX 2 & PUROBOT MAX PRO Place the N50 2.0 on the waste bin lid and you are all set. Install in PURAMAX Scan the QR code on the back of the product packaging to remove the silicone cover of the waste bin lid and place N50 2.0.
Color
  • 1 box
  • 4 Bottles
  • 8 Bottles
  • 2 box
  • 3 box
  • 5 box
  • 2 rolls Bags
  • 3 rolls Bags
  • 5 rolls Bags
Product Features
✓ N50 2.0 odor eliminator for the litter-box waste bin✓ Fresh mint fragrance with up to one month of use per eliminator✓ Integrated plastic case for replacement without direct contact with the contents✓ Fits PURAMAX 2, PUROBOT MAX PRO, and PURAMAX with the listed installation adjustment
✓ The N50 2.0 is designed to control odors inside the litter-box waste bin. Each eliminator has a fresh mint fragrance and is listed as lasting up to one month; a pack of three provides up to three months of use.
✓ The integrated plastic case prevents direct contact with the contents during handling and replacement. Replace the eliminator regularly to maintain odor control.
✓ For PURAMAX 2 and PUROBOT MAX PRO, place the N50 2.0 on the waste bin lid. For PURAMAX, follow the packaging QR-code instructions to remove the lid’s silicone cover before fitting the eliminator. These features describe the N50 2.0, not the separately listed liquid-refill or waste-bag options.
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  • 7-14 Days Fast Delivery

  • High Quality Products

  • 14-Day Returns

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Frequently
Asked Questions

How can I view my Order and what are the shipping times?

To check the status of your order, Sign In to your Account, go to Orders. Here’s what you will see. 

Preparing for Shipment: This means we’re currently processing and packing the goodies for your pet. You’ll receive an email to let you know we received your order. When your order ships, we’ll send another email with tracking information. 

Shipped: Your order has left our warehouse. Within 24 to 48 hours, you will also see a link to track your package. After the order is sent, the tracking number will be uploaded to the store order and marked as fulfilled.

Delivered: Your order has arrived! Orders are delivered 7 days a week before 10 p.m.

Shipping Times: The shipping time depends on the shipping method you select and the destination. The shipping method is determined according to the destination country of the order and the weight/size of the package. Please note that some products are not yet supported for shipping to certain countries.


What is Catnipster's refund policy?

Catnipster is committed to providing exceptional service to all our customers. This refund policy is designed to support any issues related to orders, products, and packaging. Catnipster will process refunds within 48-72 hours.
How to Request a Refund:
  1. Initiate Contact: Email us using the 'Contact Us' page on our website. State Your Reason: Clearly specify the reason for requesting a refund. 
  2. Provide Evidence: Submit photos or videos demonstrating the damage to the product as part of your claim. Refund Process: Refunds will be issued to the original payment method, whether it be PayPal or a credit card. Alternatively, refunds can be credited to your account balance. Choosing a refund to your account balance may expedite the process, allowing you to use the funds for future purchases or withdraw them at your convenience. 

In what cases will Catnipster issue refunds?

Refundable Cases
  • Damaged Products
  • Missing Products or Components
  • Out of Stock: Full refund if the product is unavailable.
  • Shipping Issues: Full refund if the product cannot be shipped.
  • Delayed Orders:
    - More than 31 days under normal circumstances.
    - Over 41 days during peak seasons (e.g., Black Friday, Christmas).
    - Adjusted timelines in unforeseen events (epidemics, etc.).
    - Specific conditions apply based on destination countries.
  • Cancellation: Full refund for cancellations before shipping, except for customized or branding project orders after 48 hours of payment.
  • Missing Packages: Full refund for deliveries lost in transit.
  • Warranty: 30-day warranty from receipt of product for refunds.

Non-refundable Cases:
  • Delivered Orders: No refund or replacement if marked 'delivered'.
  • Unclaimed Packages: Destroyed by the carrier after 48 hours.
  • Tracking Issues: No refund for incorrect address, refused packages, customs issues, etc.

Dispute and Return Guidelines:
  • Dispute Deadline: Disputes must be raised within 31 days of product receipt.
  • Denied Disputes: No refunds for force majeure events or subjective reasons like product dislike.
  • Returns: Within 11 days in good condition at your expense to Catnipster's Warehouse. Provide tracking number upon return.

For any further queries, please reach out to us at catnipster.store@gmail.com. Catnipster strives to ensure the best service for all our customers.

What should I do in case of missing packages?

In case of a missing package, Catnipster offers a full refund. No refund will be offered for products that show they have been delivered to the provided address. 

Does Catnipster offer refunds beyond a certain timeframe?

Yes, refunds for order delays will be issued if the delay is more than 31 days under normal circumstances, more than 41 days during peak seasons, and other timelines adjusted for unforeseen events. Specific conditions also apply based on destination countries.

In which cases will Catnipster not issue refunds?

Refunds are not issued for delivered orders, unclaimed packages destroyed after 48 hours, tracking issues related to customer error, disputes denied for expired tracking information, certain shipping options, orders to specific countries, and for subjective reasons like product dislike.

What happens if my package gets lost?

If a package gets lost, Catnipster offers a full refund.

How do I cancel or change my order?

To cancel an order, do so prior to shipping fulfillment which usually takes 6-8 hours. To change order, simply fill out a new order after cancelling and check out shopping cart.

Which shipping carrier is my purchase coming through?

ePacket:
  • ePacket can deliver to the U.S, Canada, Australia, Finland, Ireland, Norway, Sweden, Belgium, Denmark, Netherlands, Greece, New Zealand.
    Netherlands Post and Singapore Post support worldwide delivery.

UK Express:
  • All packages ship to the UK will use UK Express by default, Not ePacket.

US Express:
  • US Express can only deliver to the U.S (Military base not included). Carrier: USPS. You can choose this fast shipping method when fulfill an order.

CA Express:
  • CA Express will take 10-20 days delivery time, Canada only. Carrier: Canada Post.

AU Express:
  • AU Express will take 7-12 days delivery time, Australia only. Carrier: Australia Post.

What are the shipping times?

  • US Express: Average delivery time is 8 - 15 days.
  • AU Express: Average delivery time is 7 - 12 days.
  • CA Express: Average delivery time is 10 - 20 days.
  • UK Express: Average delivery time is 6 - 10 days.
  • ePacket: Average delivery time is 15 - 25 days.
  • Postal Delivery: Average delivery time is 15 - 30 days.

Which shipping carrier is my purchase coming through?

ePacket:
  • ePacket can deliver to the U.S, Canada, Australia, Finland, Ireland, Norway, Sweden, Belgium, Denmark, Netherlands, Greece, New Zealand.
    Netherlands Post and Singapore Post support worldwide delivery.

UK Express:
  • All packages ship to the UK will use UK Express by default, Not ePacket.

US Express:
  • US Express can only deliver to the U.S (Military base not included). Carrier: USPS. You can choose this fast shipping method when fulfill an order.

CA Express:
  • CA Express will take 10-20 days delivery time, Canada only. Carrier: Canada Post.

AU Express:
  • AU Express will take 7-12 days delivery time, Australia only. Carrier: Australia Post.

Where Can I Check My Tracking Number?

All packages are shipped with a valid tracking number after the package ships out from our warehouse. The tracking number will automatically updated to your Shopify Order Status Page. You are also sent an email when your order has been processed and is out for delivery. 
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